Shipping Policy
Shipping Policy
Thank you for shopping with oauncre. We are committed to delivering your order as efficiently as possible.
Order Processing
Orders are typically processed within 1-3 business days after payment has been successfully received. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery time is generally 7-15 business days, depending on your location. Please note that delivery times are estimates only and are not guaranteed.
Shipping Delays
Occasionally, shipping delays may occur due to factors beyond our control, including but not limited to:
- customs inspections
- weather conditions
- carrier delays
- incorrect or incomplete shipping information
- high order volume during holidays or promotional periods
Tracking Information
If tracking is available for your order, you will receive a shipping confirmation email with tracking details once your package has been shipped.
Shipping Address
Please make sure your shipping address is correct and complete before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided at checkout.
Lost or Delayed Packages
If your package appears to be delayed or lost, please contact us at service@oauncre.com and we will do our best to assist you.
Contact Information
If you have any questions about shipping, please contact us:
Store Name: oauncre
Website: oauncre.com
Email: service@oauncre.com
Phone: +852 28581198
Address: Flat A, 3/F., International Ind. Bldg., 501-503 Castle Peak Rd., Cheung Sha Wan, KLN